Effective Date: April 22 2025

At Spiky Potatoes, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the personal data you provide when interacting with our website, services, or purchasing our hedgehogs. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following personal information when you interact with us:

• Name: To address you properly in communications.

• Phone Number: To communicate with you directly if necessary, especially for urgent matters.

• Email Address: For sending updates, confirmations, and other relevant communications.

• Shipping/Physical Address: For delivery of hedgehogs or related products.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process orders and provide you with our hedgehog breeding services.

• To communicate with you regarding your orders, inquiries, or services.

• To send you updates, promotions, or information related to our products and services (if you opt-in for marketing communications).

• To fulfill legal requirements, such as taxes or shipping regulations.

3. How We Protect Your Information

We are committed to ensuring the security of your personal information. We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties for the following reasons:

• Service Providers: We may share your information with third-party service providers who assist us in processing orders, delivering products, and managing our business operations. These providers are obligated to keep your information confidential and only use it for the purpose of performing services for us.

• Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.

5. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you no longer wish to receive communications from us, you may opt-out, and we will delete your information from our active database.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you.

• Request correction or deletion of your personal information.

• Withdraw consent for the processing of your data (where applicable).

• Opt-out of marketing communications.

To exercise these rights, please contact us at karen@spikypotatoes.com

7. Cookies and Tracking Technologies

We may use cookies or similar tracking technologies to enhance your experience on our website. These tools help us analyze website traffic and improve the user experience. You can adjust your browser settings to refuse cookies, but doing so may limit some features of the website.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Spiky Potatoes

karen@spikypotatoes.com